Office Manager

Redford, MI
Full Time
Mid Level
The Office Manager provides high level support for the CEO and assigned staff. The Office Manager manages complex records and data, coordinates a variety of activities at all levels of the organization, and is responsible for assigned projects that support the CEO. The Office Manager will maintain a high level of confidentiality, be engaging and professional, and be organized and pay high attention to detail.
 
DUTIES & ESSENTIAL JOB FUNCTIONS
Administrative
  • Complete meeting minutes for CEO, as needed
  • Schedule in person and virtual meetings as needed for CEO
  • Assist with special projects and activities as needed
  • Set up and organize leadership meetings, as assigned by CEO
  • Assist with travel arrangements for CEO and any other staff member, as assigned by CEO
Employee Experience
  • Coordinate with Director of HR and CEO on managing MCHS Swag items
  • Collaborate, plan, and facilitate special events for departments and agency-wide, including coordinating staff gifts at holidays and throughout the year
  • Chair Spirit Committee and support other committees, as assigned by CEO
  • Maintain GroupMe text system
  • Oversee MCHS Digital Information Boards
  • Collaborate with HR Department on employee initiatives, challenges, etc.
Administrative Management
Supervise Office Administrator:
  • conference room schedules in administration building
  • maintains relationship with vendors as assigned
  • Ordering food/refreshments for meetings
  • Refreshment and snack inventory for conference rooms
  • Maintain cleanliness of administration public spaces, including kitchen, conference room, welcoming space, lobby, etc.
Operations
  • Assist with obtaining vendor quotes/meetings
  • Maintain office locations
  • Manage central purchasing system
Development
  • Support the team with volunteer engagement, special events, and donation drop off support as needed
  • Support CEO in social media posts, as needed
BASIC COMPETENCIES
Education and Experience
  • Bachelor’s degree from an accredited college or university and/or at least five (5) years of experience in a social services agency.
  • Hospitality and customer service experience a plus
  • Social media experience a plus
  • Must meet the State’s Moral Character standard.
Knowledge Requirements:
  • Computer and software applications (Windows, MS Office, internet applications, etc.).
  • Tactical planning.
Skills and Abilities Needed:
  • Action oriented.
  • Effectively communicate verbally and in writing with agency staff and volunteers and government officials.
  • Demonstrate integrity.
  • Manage time and multiple priorities; meet deadlines.
  • Establish and maintain effective working relationships with employees, other agencies and the public. 
  • Handle sensitive and confidential situations and documentation.
  • Be collaborative and flexible, with a strong service mentality.
  • Attend agency required training as necessary and occasional travel offsite for meetings and seminars.
  • Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
  • Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.  
  • Work flexible hours, when needed, which may include some evenings and weekends.

 
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