Residential Supervisor

Location: Redford, MI

Department: Residential Services

Type: Full Time

Min. Experience: Manager/Supervisor

MCHS offers a wealth of benefits for our employees including: generous paid holidays & time off, full benefits (100% of premiums covered by the employer; no cost to you), a wonderful 80 acre campus, tuition reimbursement, pension plan, and a dedication to growth & promotion from within. 

I. Job Summary

As part of the group treatment team a Residential Supervisor plans, directs, and coordinates the activities of a Residential Cottage in the agency’s Residential program; oversees the cottage to ensure it meets agency expectations and goals; ensures the cottage maintains compliance with agency and DHS requirements; assesses cottage needs, develops goals and ensures that the cottage has a cooperative working relationship with the rest of the program and agency; supervises assigned staff and assists them in their job duties.


To be successful, a Residential Supervisor must be able to do the following always:

  • Along with the Residential Therapist, lead a group treatment team with the responsibility for ensuring each child successfully completes the goals set forth in their treatment plan.
  • Manage the cottage to ensure it operates within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Human Services, the agency, and CARF.
  • Establish and maintain cottage systems, records and reports; recommend new approaches, policies, and procedures for continual improvement of cottage services.
  • Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation; perform the duties of an On-Call Supervisor and Youth Specialist as needed.
  • Act as staff expert for the cottage; work with the other supervisors and the program manager regarding cottage or program licensing/certification rules, re-licensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.

III. Basic Competencies

Education and Experience:         

  • A bachelor’s degree from an accredited college or university and 2 years of work experience in a child caring institution.
  • Two years of college from an accredited college or university and 3 years of work experience in a child caring institution.
  • A high school diploma and 4 years of work experience in a child caring institution.

The Knowledge of:

  • Computer and software applications (Windows, MS Office, Internet applications, etc.) necessary to perform the duties of the position.
  • The behavior patterns of youth and methods of modifying behavior.
  • Group dynamics and sensitivity to individual members of the group.

The Skills and Ability to:

  • Motivate, develop, and direct people as they work, identify the best people for the job.
  • Perform behavior management techniques to control aggressive behavior.
  • Attend and conduct agency training and maintain necessary certifications and licenses.
  • Maintain a Michigan driver’s license and driving record that allows the operation of an agency or personal vehicle for agency business or to transport clients as needed.



A current resume and cover letter must be included as part of your online application.

Equal Opportunity Employer - M/F/D/V

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